Returns & Exchanges

At Beauty of Joseon, we want you to be fully satisfied with your purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals are intact and the products are well-protected for transit.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 7-10 business days.